Constitution
Equality and Diversity
Advertising
Complaints
Privacy
Use of cookies
Payments and refunds policy
COMPANY INFORMATION
Name: Society of Construction Law Serbia
Address: BULEVAR CRVENE ARMIJE 11V/65, 11070, Belgrade (New Belgrade), Serbia
Tax Identification Number (PIB): 114617152
Registration Number (MB): 28386150
Contact telephon: +381 69 155 1084
Contact telephone for complaints: +381 69 155 1084
Email: office@scl-serbia.org
Web:https://www.scl-serbia.org/
Constitution
The Constitution was approved in August 2024 and may be found here.
Description of Services
Payments on this website are made for the following services:
- Fee for professional lectures
- Fee for regional conferences
The Society of Construction Law Serbia makes all reasonable efforts to ensure that the description of the services offered is accurate. Descriptions must be clear, truthful, and easily understandable and must not mislead users.
PRICES AND METHOD OF PAYMENT
We accept all validly presented payment cards: MasterCard, Maestro, Visa, and DinaCard.
Payments are processed exclusively in Serbian dinars (RSD).
The Society of Construction Law Serbia is not registered for value added tax (VAT).
CURRENCY CONVERSION STATEMENT
All payments will be made in the local currency of the Republic of Serbia – Serbian dinar (RSD). For informational price display in other currencies, the middle exchange rate of the National Bank of Serbia is used. The amount charged to your payment card will be expressed in your local currency through conversion at the exchange rate applied by card organizations, which cannot be known to the Society at the time of the transaction. As a result of this conversion, there may be a slight difference between the price stated on the website and the amount shown on your payment card statement.
ORDER CONFIRMATION
Your order will not be confirmed (event places not secured, membership not confirmed, etc.) until payment has been successfully received.
SERVICE DELIVERY
The services provided by the Society relate to fees for professional lectures and regional conferences. No physical delivery of goods is performed.
Access to events is confirmed electronically after successful payment, no later than 48 hours before the event takes place. The Society reserves the right to limit the number of participants in accordance with venue capacity.
PROTECTION OF CONFIDENTIAL TRANSACTION DATA
When entering payment card details, confidential information is transmitted over a public network in protected (encrypted) form. At no point are payment card details available to the Society. Payment card data (card number, expiry date, CVC/CVV security code) are never stored, processed, or accessible within the Society’s systems. These data are entered directly into the bank’s system via a secure connection (SSL/TLS).
Equality and Diversity
The Society is committed to encouraging and improving equality and diversity among our membership and eliminating unlawful discrimination from all of the Society’s activities. A copy of the Society’s Equality and Diversity Policy can be found here.
Advertising
The Society’s policy on advertising and other involvement in conferences, seminars and other events and activities is set out in a policy statement which is available here.
COMPLAINTS AND CLAIMS
Should any member, employee, or consultant of the Society, or any speaker, guest, or third party attending and/or working at a Society event wish to make a complaint regarding their own or another person’s treatment, they may do so under the Society’s Complaints Procedure, a copy of which may be found here.
In the event of dissatisfaction with a provided service, users have the right to submit a complaint. Complaints must be submitted via email to office@scl-serbia.org with the subject line “Complaint” and a brief description of the issue.
The Society undertakes to respond within 8 (eight) calendar days of receipt.
The deadline for resolving complaints is 14 (fourteen) calendar days from submission.
REFUNDS
Any amount paid by payment card must, in the event of a refund, be returned to the same payment card.
The Society acknowledges that it may sometimes be necessary to cancel event bookings and request refunds. However, the Society may incur costs as a direct result of a booking being made.
Refund conditions based on the time of cancellation:
- Cancellation 6 months or more before the event: 10% of the full price will be deducted.
- Cancellation between 3 and 6 months before the event: 25% of the full price will be deducted.
- Cancellation between 1 and 3 months before the event: 50% of the full price will be deducted.
- Cancellation between 10 days and 1 month before the event: 80% of the full price will be deducted.
- Cancellation within 10 days of the event: no refund will be issued.
If it is possible to resell the place(s), the Society will issue a full refund minus an administrative fee of €20 per place (in dinar equivalent).
Refunds, whether partial or full and regardless of the reason, will be processed exclusively via VISA, EC/MC, Maestro, and DinaCard payment methods. The bank will, at the Society’s request, refund the funds to the cardholder’s account.
Refunds will be issued to the original payment method used for the transaction, in accordance with the rules of card schemes and payment service providers.
The refund processing period is up to 14 (fourteen) calendar days from acceptance of the refund request.
RIGHT OF WITHDRAWAL
Under the Consumer Protection Law of the Republic of Serbia, consumers have the right to withdraw from a distance contract within 14 (fourteen) calendar days from the date of contract conclusion, without giving reasons.
To exercise this right, the consumer must notify the Society of Construction Law Serbia in writing via email at office@scl-serbia.org, stating “I withdraw from the contract”.
In the event of valid withdrawal, a refund will be issued in accordance with the terms set out in the “Refunds” section.
The Unilateral Contract Termination Form is available at the bottom of this page [ovde].
Privacy and Personal Data Protection
The Society of Construction Law Serbia (SCL Serbia) is committed to protecting the privacy and personal data of all users in accordance with the Law on Personal Data Protection of the Republic of Serbia and applicable regulations.
1. Data We Collect
We collect only data necessary for service provision and operation of the online sales platform:
- first and last name
- email address
- telephone number
- address (street, number, city, postal code)
- membership, registration, and event participation data
- technical data such as IP address, device type, browser type, and cookies
Payment card data are never available to, stored by, or processed within the Society’s systems.
2. Purpose of Data Processing
Personal data are processed exclusively for:
- processing registrations, memberships, and orders
- payment processing and event administration
- communication regarding services
- fulfillment of legal obligations
- improving service quality and website functionality
3. Legal Basis for Processing
Processing is based on:
- user consent
- legal obligations of the Society
- legitimate interest of the Society in providing services
Users may withdraw consent for marketing-related processing at any time.
4. User Rights
Users have the right to:
- accept or reject marketing cookies
- withdraw consent for marketing cookies
- request access to personal data
- request correction of inaccurate data
- request deletion of data
- request restriction of processing
- request data portability
- object to processing
Requests must be submitted via email to office@scl-serbia.org
5. Data Sharing with Third Parties
Personal data are not sold, rented, or shared with third parties, except:
- payment institutions for payment processing
- government authorities where legally required
Customer personal and address data provided during purchase are treated as a business secret.
6. Data Security
The Society applies appropriate technical and organizational measures to prevent unauthorized access, loss, misuse, or alteration of personal data.
Only authorized individuals with confidentiality obligations may access personal data.
7. Data Breach
In the event of a personal data breach, the Society will notify the competent authority and affected users within 72 hours, in accordance with the law.
8. Data Deletion
Users may request deletion of their personal data at any time by contacting office@scl-serbia.org
The Unilateral Contract Termination Form is available via the link here.